Cancel your subscription

How cancellation works

New Balance Learn subscriptions have a six-week minimum, then you can cancel any time before the next weekly payment. An earlier request takes effect at the end of the six-week minimum. Access continues through the paid period, with no additional notice period. Existing subscriptions keep their accepted terms. Other direct recurring subscriptions purchased from Balance on or after 1 September 2026 require 30 days' notice. Billing and access continue during that period. If your coaching plan still has an initial minimum, the later date applies.

Subscriptions purchased earlier keep the terms accepted at purchase. Apple and Google subscriptions use the store's cancellation timing.